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Frequently Asked
Questions
Here
Is What Others Have Asked!
Q: What if we already have a tape backup system?
Using a tape backup system and a remote backup
system offers the best of both worlds. Critical files, like
billing, customer contact files and databases can be kept on
the remote backup system. While, the tape system can be used
to create a full backup of the entire system once or twice a
month, instead of on a daily basis. The tapes and drive will
last longer and require less maintenance. The remote backup
system can provide a quick and easy way to retrieve critical
files and databases without the hassle of searching through
tapes.
Q: What if we already
have a Zip drive?
Frankly, we believe that it is not optimal for
most users should not use a zip or other removable disk media
for backup. A remote backup service is completely automated
and has the required file redundancy to protect important data.
The only safe way to use a zip drive for backup is to have three
disks and make the same backup three times. That way when one
of the disk fails you are still protected.
Q: How long will a remote backup take?
Offices with high-speed internet connections
should find this service comparable with tape drives. Dial up
users will be able to do incremental backups in thirty to sixty
minutes. The initial backup can take several nights to complete.
We recommend backing up the most important files first and then
selecting other files as the backup progresses. Or, the initial
backup can be run over the weekend. Also, we can come to your
office and make the initial backup of your system.
Q: Onsite, Offsite - What's The Difference?
Basically, remote backups work like regular
tape backups, with one important difference. Instead of sending
backups to a tape drive or other media attached to the computer
being backed up, a remote backup sends encrypted file data over
the internet to a computer file storage system safely off-site.
This usually happens at night while your business
is closed and nobody is using the computers. It's completely
automatic. In fact, you may forget it's working every night.
Q: Why Are Remote Backups Considered More Beneficial?
The data is immediately stored off-site using
an automated backup system. Also, only an internet connection
is needed. Completely eliminating the need for expensive backup
equipment and media. And, since the system is automated, manual
labor is eliminated.
Q: How Secure Are Remote Backups?
Very. All files are encrypted using Blowfish
or DES encryption which is selected by the user with their own
personal encryption code which is only known by the user of
the system. Blowfish encryption has never been broken by a hacker.
DES is used by the federal banking system.
Q: What is encryption?
Encryption is basically a mathematical
formula that scrambles a data file. And the only way to unscramble
it is with the encryption code.
For
more info contact us here
or 607-768-0279 |
Fax: (646) 219-8615
